Refund Policy – DeeGlory Solutions Pvt Limited

At DeeGlory Solutions Pvt Limited (“Company”), we value customer satisfaction and aim to provide exceptional digital marketing and automation services. If you are not satisfied, we offer a 7-day money-back guarantee under the conditions outlined below.

1. Eligibility for Refund

  • Refund requests must be made within 7 days from the date of service activation.

  • The Customer (“Subscriber”) must have provided all required onboarding information to commence services.

Refunds are not applicable for:

  • Add-ons purchased with the base package

  • Data usage charges

  • SMS, WhatsApp SMS, or call usage

  • AI token consumption

  • Chat usage charges

  • Any other usage-based costs

2. Onboarding Information

It is the Subscriber’s responsibility to provide accurate and complete onboarding details, including:

Business information (Name, Address, Authorized User)

  • Domain information for website/email setup

  • Social media account access (if outsourced to us)

  • Other details necessary for service delivery

  • Refunds cannot be issued if onboarding information is incomplete or delayed.

3.Service Satisfaction

  • Refunds are only considered if onboarding is completed and the Subscriber is not satisfied with the services.

  • Reasons for dissatisfaction must be provided.

4. Customer Payment Responsibilities

  • Customers must link a valid Credit Card or Debit Card in order to use SMS, Calls, AI tokens, WhatsApp services, or other usage-based features of the platform.

DeeGlory / Company is not responsible for:

  • Overcharges caused by third-party service providers (e.g., Meta, Google, WhatsApp, telecom carriers, payment gateways).

  • Misconduct, outages, or pricing changes by those third-party providers.

5. Refund Process

  • Approved refunds will be credited to the original payment method within 15 working days.

  • Refunds are non-transferable and cannot be redirected to another account.

  • In case of partial consumption of services (e.g., website setup, ads launched), partial refunds may apply at the Company’s discretion.

6. Cancellation of Services

  • Subscribers may cancel within the 7-day refund period if unsatisfied and onboarding is complete.

  • Cancellation after this period will not be eligible for reimbursement.

7. Limitations

  • The 7-day money-back guarantee applies only once per customer/business.

  • No refunds apply if services are terminated due to misuse, misconduct, or violation of Terms of Service.

  • Payment gateway processing fees and applicable taxes are non-refundable.

8. Service Provision

Our services are delivered via:

9. Company Information

  • Company Name: DeeGlory Solutions Pvt Limited

  • CIN: U72900WB2020PTC237903

  • Registered Address: Manasapota, Simurali, Chakdaha, Nadia, West Bengal, India – 741248

10.Jurisdiction

This Refund Policy is governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.

11. Amendments

The Company reserves the right to update or modify this Refund Policy without prior notice.

For questions, contact: [email protected] | ☎️ +91 90644 19363

Copyrights 2025 | Developed and

designed by DeeGlory Solutions |

Terms & Conditions | Privacy Policy | Refund Policy

[email protected] | +91 906 441 9363

Refund Policy – DeeGlory Solutions Pvt Limited

At DeeGlory Solutions Pvt Limited (“Company”), we value customer satisfaction and aim to provide exceptional digital marketing and automation services. If you are not satisfied, we offer a 7-day money-back guarantee under the conditions outlined below.

1. Eligibility for Refund

  • Refund requests must be made within 7 days from the date of service activation.

  • The Customer (“Subscriber”) must have provided all required onboarding information to commence service

Refunds are not applicable for:

  • Add-ons purchased with the base package

  • Data usage charges

  • SMS, WhatsApp SMS, or call usage

  • AI token consumption

  • Chat usage charges

  • Any other usage-based costs

2. Onboarding InformationServices

It is the Subscriber’s responsibility to provide accurate and complete onboarding details, including:

Business information (Name, Address, Authorized User)

  • Business information (Name, Address, Authorized User)

  • Domain information for website/email setup

  • Social media account access (if outsourced to us)

  • Other details necessary for service delivery

Refunds cannot be issued if onboarding information is incomplete or delayed.

3. Service Satisfaction

  • Refunds are only considered if onboarding is completed and the Subscriber is not satisfied with the services.

  • Reasons for dissatisfaction must be provided.

4. Customer Payment Responsibilities

  • Customers must link a valid Credit Card or Debit Card in order to use SMS, Calls, AI tokens, WhatsApp services, or other usage-based features of the platform.

DeeGlory / Company is not responsible for:

  • Overcharges caused by third-party service providers (e.g., Meta, Google, WhatsApp, telecom carriers, payment gateways).

  • Misconduct, outages, or pricing changes by those third-party providers.

5. Refund Process

  • Approved refunds will be credited to the original payment method within 15 working days.

  • Refunds are non-transferable and cannot be redirected to another account.

  • In case of partial consumption of services (e.g., website setup, ads launched), partial refunds may apply at the Company’s discretion.

6. Cancellation of Services

  • Subscribers may cancel within the 7-day refund period if unsatisfied and onboarding is complete.

  • Cancellation after this period will not be eligible for reimbursement.

7.Limitations

  • The 7-day money-back guarantee applies only once per customer/business.

  • No refunds apply if services are terminated due to misuse, misconduct, or violation of Terms of Service.

  • Payment gateway processing fees and applicable taxes are non-refundable.

8. Service Provision

Our services are delivered via:

9. Company Information

  • Company Name: DeeGlory Solutions Pvt Limited

  • CIN: U72900WB2020PTC237903deeglory.in

  • Registered Address: Manasapota, Simurali, Chakdaha, Nadia, West Bengal, India – 741248

10. Jurisdiction

This Refund Policy is governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.

11. Amendments

The Company reserves the right to update or modify this Refund Policy without prior notice.

For questions, contact: [email protected] | ☎️ +91 90644 19363

Copyrights 2025 | Developed and designed by DeeGlory Solutions | Terms & Conditions | Privacy Policy | Refund Policy

[email protected] | +91 906 441 9363