Privacy Policy – DeeGlory Solutions Pvt Limited
DeeGlory Solutions Pvt Limited (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our websites (deeglory.com, deeglory.in, deeglory.net) and use our services. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information
When you subscribe to or use our services, we may collect details such as:
Name
Email address
Phone number
Business address
Billing address
Payment details (Credit/Debit card, UPI, etc. for billing purposes)
Usage Data
We collect data on how you interact with our websites and services, such as:
IP address
Browser type and operating system
Pages visited and time spent on our platform
Referring URLs and traffic sources
Cookies & Tracking
We use cookies and similar tracking technologies to improve your experience, analyze traffic, and understand preferences.
2. How We Use Your Information
We use the information we collect to:
Deliver and manage subscribed services
Process billing and payments
Communicate updates, account notifications, and service information
Analyze usage trends to improve features and performance
Comply with legal and regulatory obligations
3. How We Share Your Information
We do not sell your personal information to third parties. We may share limited data in the following situations:
Service Providers: With trusted partners providing hosting, payment processing, analytics, or technical support.
User Experience Improvement: With tools that help us enhance automation and customer experience.
Legal Compliance: When required by law, court order, or government authorities.
Business Transfers: In the event of a merger, acquisition, or restructuring.
4. Data Security
We implement strict security measures to protect data from unauthorized access, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection.
5. Data Retention & Inactive Accounts
We retain customer account data while the account is active or as needed for service delivery.
Inactive Sub-Accounts: Any sub-account with failed, missed, or cancelled payments/services will have its data deleted within 90 days. Customers are responsible for backing up their stored data before cancellation or non-payment.
Billing records may be retained as required under Indian tax laws.
6. Your Rights
You have the right to:
Any Access: Request a copy of your stored data.
Correction: Request updates to inaccurate information.
Deletion: Request deletion of your data (subject to billing/legal requirements).
Opt-Out: Unsubscribe from marketing communications at any time.
7. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect data from minors. If we discover such data, we will delete it immediately.
8. Customer Responsibility for Data & Communication
Customers using our platform for WhatsApp, Email, and SMS campaigns are solely responsible for ensuring valid consent from their own clients before sending any communication. DeeGlory is not liable for spam complaints or misuse.
9. International Data Transfers
If you are located outside India, your data may be processed on servers in other jurisdictions. We will take reasonable steps to ensure your data is protected under this Privacy Policy.
10. Data Breach Notification
In the unlikely event of a data breach, we will notify affected customers promptly and take corrective actions to minimize risks.
11. Automated Processing & AI
Some features of our platform use AI and automated decision-making (e.g., lead scoring, automated workflows). Customers can request to opt out of specific automated processes where feasible.
12. Third-Party Links
Our websites may include links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies separately.
13. Grievance Officer (As per Indian IT Rules 2011)Third-Party Links
In compliance with Indian IT regulations, we have appointed a Grievance Officer to address complaints:
Email: [email protected]
Grievance Officer: Debasish Mondal
14.Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with a new “Effective Date.” Continued use of our services means acceptance of the updated policy.
15. Contact Us
For questions, requests, or complaints regarding this Privacy Policy:
Email: [email protected]
Address: Manasapota, Simurali, Chakdaha, Nadia, West Bengal, India – 741248Grievance Officer
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[email protected] | +91 906 441 9363
Privacy Policy – DeeGlory Solutions Pvt Limited
DeeGlory Solutions Pvt Limited (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our websites (deeglory.com, deeglory.in, deeglory.net) and use our services. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information
When you subscribe to or use our services, we may collect details such as:
Name
Email address
Phone number
Business address
Billing address
Payment details (Credit/Debit card, UPI, etc. for billing purposes)
Usage Data
We collect data on how you interact with our websites and services, such as:
IP address
Browser type and operating system
Pages visited and time spent on our platform
Referring URLs and traffic sources
Cookies & Tracking
We use cookies and similar tracking technologies to improve your experience, analyze traffic, and understand preferences.
2. How We Use Your Information
We use the information we collect to:
Deliver and manage subscribed services
Process billing and payments
Communicate updates, account notifications, and service information
Analyze usage trends to improve features and performance
Comply with legal and regulatory obligations
3. How We Share Your Information
We do not sell your personal information to third parties. We may share limited data in the following situations:
Service Providers: With trusted partners providing hosting, payment processing, analytics, or technical support.
User Experience Improvement: With tools that help us enhance automation and customer experience.
Legal Compliance: When required by law, court order, or government authorities.
Business Transfers: In the event of a merger, acquisition, or restructuring.
4. Data Security
We implement strict security measures to protect data from unauthorized access, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection.
5. Data Retention & Inactive Accounts
We retain customer account data while the account is active or as needed for service delivery.
Inactive Sub-Accounts: Any sub-account with failed, missed, or cancelled payments/services will have its data deleted within 90 days. Customers are responsible for backing up their stored data before cancellation or non-payment.
Billing records may be retained as required under Indian tax laws.
6. Your Rights
You have the right to:
Access: Request a copy of your stored data.
Correction: Request updates to inaccurate information.
Deletion: Request deletion of your data (subject to billing/legal requirements).
Opt-Out: Unsubscribe from marketing communications at any time.
7. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect data from minors. If we discover such data, we will delete it immediately.
8.Customer Responsibility for Data & Communication
Customers using our platform for WhatsApp, Email, and SMS campaigns are solely responsible for ensuring valid consent from their own clients before sending any communication. DeeGlory is not liable for spam complaints or misuse.
9. International Data Transfers
If you are located outside India, your data may be processed on servers in other jurisdictions. We will take reasonable steps to ensure your data is protected under this Privacy Policy.
10. Data Breach Notification
In the unlikely event of a data breach, we will notify affected customers promptly and take corrective actions to minimize risks.
11. Automated Processing & AI
Some features of our platform use AI and automated decision-making (e.g., lead scoring, automated workflows). Customers can request to opt out of specific automated processes where feasible.
12. Third-Party Links
Our websites may include links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies separately.
13. Grievance Officer (As per Indian IT Rules 2011)Third-Party Links
In compliance with Indian IT regulations, we have appointed a Grievance Officer to address complaints:
Email: [email protected]
Grievance Officer: Debasish Mondal
14. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with a new “Effective Date.” Continued use of our services means acceptance of the updated policy.
15. Contact Us
For questions, requests, or complaints regarding this Privacy Policy:
Email: [email protected]
Address: Manasapota, Simurali, Chakdaha, Nadia, West Bengal, India – 741248Grievance Officer